PSV/2231/2019 - Patrol Unit Administration Support Volunteer - Worcester

Patrol Unit Administration Support Volunteers - Worcester

Main responsibilities:  

To volunteer alongside the patrol unit based at Worcester Police Station and to provide an administration support to the officers and to up-date computerized systmes accordingly.

As many or as few of these tasks can be undertaken by the Police Support Volunteer to support the area/department.  Minor variations of these responsibilities is acceptable.

• At the direction of  the Patrol Inspector work with the Officer In Charge to carry out the  pre-defined specific desk and telephone tasks
• Update various databases accordingly.
• Provide an administration support
• Use of Social Media in real time to update public re: ongoing incidents eg. Road Closures
• Phone calls e.g. to hospitals, care homes or as directed.
• Assist officers in making courtesy / reassurance calls to low level victims of crime inc Anti Social Behaviour Call Backs.
• Assisting in packaging of lost/seized property
• Quality Checks for Victim Care on behalf on Patrol Inspector
• Assisting Patrol Sgt & Insp with any tasks occurring throughout shift.
• Liaison with other departments
• Photocopying and preparing duplicate remand files
• Access Duty Sheet and ensure own working hours and contact details are kept up to date.
• Monitor own Email in accordance with force policy and respond appropriately

Requirements/Skills:

• Experience in administrative/organisational procedures.
• Good IT skills (Word and Outlook).
• A basic level of written skills
• Good clear communicator
• Positive and welcoming interpersonal skills.
• An understanding of Data Protection and the need for confidentiality

Special Conditions

• Subject to Police Vetting procedures
• Will undertake a one day induction course at Hindlip Hall, Worcester.
• Will undertake any other bespoke training courses that are required.

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of Warwickshire Police and West Mercia Police recruitment process to successfully complete vetting and credit checks.