Case Worker

Case Worker  

Malvern (relocating to Hindlip) Worcestershire 

Permanent Contract  

Full Time 

The closing date for this post is 12 noon on Wednesday 23rd October 2019

Those currently eligible on the redeployment register will be given prior consideration.

Interviews will be held W/C 11th November 2019

The main purpose of the role is to provide an efficient case file preparation service in support of case management by providing continuity of support for offenders and victims and witnesses throughout the prosecution process.

Extensive use of digital file processes continually linking in with national and legislative requirements. 

Main Responsibilities:

Preparation of Advance Disclosure on Crown Prosecution files in relation to criminal offences, ensuring these are prepared in the set timescales.

Respond to a whole range of requests for information received in writing and over the telephone from Solicitors, Insurance companies, third party suppliers, Councils, Courts, Crown Prosecution Service to name a few.

To update the LIBRA Q View system following notification of Magistrates Courts adjournments and final hearing results.

To up date the Victim and Witness Service in relation to conditional bail for Defendants.

Add Victim and Witness information to the Crown Prosecution national Case Management system ensuring timely and accurate digital data transfer to other criminal Justice agencies for continuation of successful prosecution at trial.

Research and collate details of court hearing outcomes in the Magistrates and Crown Courts, this entails knowledge of the sentencing guidelines and ensures Alliance and national IT systems are updated accurately to ensure all offender histories are complete.

Accurately record, file and retrieve all taped interview media (including all vulnerable witness interviews such as child and adult sex offences) to support the prosecution case.

Make best use of technology in order to support performance and interrogate Force Systems such as Police National Computer, CRIMES/GENIE, Pentip, CRASH, Case/Custody and ARMs to ensure all completed files are MoPI compliant and in line with the Force Retention and Management Information Policy

In promotion of Restorative Justice national guidance to manage all out of court disposals such as Conditional Cautions where the penalty is Victim led, Drug referral/rehabilitation schemes , education over prosecution outcomes for all ranges of offences.

In commencement of initial court hearing of a custody initiated offence. To set first court dates on Case Preparation Force system to interface with Courts and Crown Prosecution Service systems to ensure all agencies are aware of the first court appearance being set within national and locally agreed timescales.

In commencement of initial court hearing to create a Postal Requisition, to set a court hearing date and create the relevant charge and Stream lined Digital File with relevant offence wording and/or Local Order. Informing the court and sending the postal requisition to the defendant at the same time.

Supply information to Solicitors and insurance companies ensuring the correct information is obtained and supplied in the appropriate format and within required deadlines. Ensure documentation is edited and released in accordance with the organisational protocols and legal requirements maintaining security and confidentiality of data in accordance with law, policy and procedures.

To update IT systems with all case file information, including victim and witness details, for electronic transfer to the Magistrates Courts and CPS for initial hearing.

To carry out quality assurance checks on ‘out of court’ disposal files and information recorded on Force systems.

To review Crown Court lists daily to identify sentencing hearings and ensure timely receipt of the final hearing outcome and subsequent updates to local and national IT systems.

To prepare antecedent information in line with required of the relevant Practice Direction.

To manage a bring forward system to ensure timely receipt of final hearing outcomes for cases remitted to Court areas outside the Alliance.

To provide administrative support to Warrants management.

To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Experience/Skills:

Educated to GCSE/ level 3 or equivalent, with an A – C grade in English and Maths.

Demonstrative working knowledge of the Criminal Justice System, in particular with regard to criminal and Road Traffic prosecutions.

Proven experience of and ability to assimilate and apply complex information.

Excellent oral and written communication skills.

Proven ability to work to strict deadlines, managing a high workload whilst balancing competing demands.

Competent in the use of IT, including Microsoft packages or equivalent.

Proven ability to file and retrieve data numerically and in alphabetical order.

Proven ability of working as part of a team. 

Special Conditions

Frequent Physical Effort required

Exposure to disturbing/unpleasant images or tasks  

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. 

You will be required as part of West Mercia Police recruitment process to successfully complete vetting and credit checks.  

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Job Share, Part Time Working,