Police Officer

OCC Contact Handler

Numerous
Hindlip
C
£26,611 (£19,866 basic salary plus allowances from £6,745)
Shift working
Yes
20%
Permanent

Operations and Communications Centre (OCC) Contact Handler

Hindlip, Worcestershire

Permanent Contract

Part Time (31.82 hours) available. Please note that the shift pattern attached attracts a salary of £25,156 (£18,780 basic salary plus allowances from £6,376).

If you are interested in part time working that is different to the shift pattern outlined in this advert, please email the recruitment team. 

The closing date for this post is 12 midday on Monday 30th January 2023

Please note that we will be holding a virtual 'OCC' Discovery Session' via Zoom.

This will be full of information about being a Contact Handler, what you can expect on a day to day basis and how to apply. There is an opportunity to ask questions to a variety of personnel from the OCC.

To reserve a space please click into the link below:

https://www.eventbrite.co.uk/e/254523535747

Interested candidates should be aware that the OCC is an exciting and vibrant place to work in a new purpose built environment. There are opportunities for career advancement within the OCC for those who are wish to develop further, in roles such as Despatchers and Supervisors. We are interested to hear from you if you are looking for a new career, a career change or if you are an existing Despatcher looking to move.

The main purpose of the role is to receive and record emergency and non-emergency requests for policing service, determining the level of response required and providing resolution at the first point of contact, where appropriate.

We are seeking keen, committed and talented individuals to join our waiting list in readiness for future vacancies within our new, state of the art Control Room based on our Headquarters site at Hindlip Park.

We expect successful applicants to commit to a minimum of 2 years with the control room.  In exchange for your commitment, we will offer you excellent terms and conditions, training and career prospects.


We embrace diversity and welcome applications from everyone to join us in our state of the art Operational Communications Centre based at our Police Headquarters at Hindlip, Worcester.

If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk

To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.

Internal applicants who are in need of redeployment will be offered positions ahead of other candidates, subject to them passing a selection process.

We reserve the right to close this advert early should we receive a large volume of applicants

                                                                         Disability Confident

This opportunity is closed to applications.