ICV Scheme Co-ordinator

ICV Scheme Co-ordinator 

Office of the West Mercia Police and Crime Commissioner

Hindlip, Worcestershire 

Permanent Contract 

Part time 29.6 hours over 4 days 

The closing date for this post is 12 noon on Thursday 13th August 2020

Those currently eligible on the redeployment register will be given prior consideration.

Please note face to face interviews are subject to COVID19 Health & Safety guidance and safety measures will be in place. 

The main purpose of the role is to manage the Independent Custody Visiting Scheme effectively and efficiently and also to undertake administration related to PCC complaint reviews. 

Main Responsibilities:  

Manage the Independent Custody Visiting Scheme (volunteers) developing policies and procedures as necessary and overseeing all aspects of the Scheme.  

Review the Independent Custody Visiting Handbook on an annual basis, amend where appropriate and reissue to relevant parties.

Develop relationships with custody visitors to ensure the smooth running of the Scheme and to maintain their motivation and commitment to the role. 

Develop and monitor annual objectives and targets for the Scheme reporting to the Police and Crime Commissioner at key points throughout the year.  

Undertake all recruitment to ICV roles at appropriate times following agreed procedures.  

Review the Independent Custody Visiting training strategy on an annual basis and revise where appropriate. 

Plan and organise induction training for new custody visitors and deliver relative training sessions. Plan advanced and bespoke training as and when necessary, undertaking evaluation of all training delivered.  

Liaise with the Chief Inspector for Criminal Justice on aspects as they affect the custody suites and the service provided to detainees and to resolve the issues by Independent Custody Visitors. 

Liaise with the relevant ACPO officer responsible for custody as and when appropriate.  

Maintain all records in connection with the Independent Custody Visiting Scheme providing management reports as and when required.  

Liaise with regional colleagues for the sharing of best practice, planning of future events and identifying opportunities for collaboration. 

Liaise with the Independent Custody Visiting Association as appropriate for advice, guidance and national and local developments. 

Attend the annual Scheme Administrators conference and National Conference as convened by the National Association of Custody Visiting. 

Prepare briefing notes and management information for the Senior Policy Manager at appropriate times.

In conjunction with the ensure that the Independent Custody Visiting page on the PCCs website is updated on a regular basis and undertake all publicity, including the use of social media, to promote the work of the Scheme.

Draft the end of year report on the Scheme for inclusion in the Police and Crime Commissioners annual report. 

Draft update reports for the Strategic Assurance Board twice a year to inform and update the Commissioner and Chief Constable on the workings of the Scheme. 

Provide monthly monitoring data to the Senior Policy Manager on performance of the Scheme.

To provide cover and support to the Office team as may be required by the Chief Executive. 

Person Specification:

Grade A – C GCSE including English and Mathematics

Working knowledge of volunteer schemes

Knowledge of the custody function/principles within Police Service

Experience of working in a statutory or public sector framework

Experience of managing staff and/or volunteers

Experience in proactively supporting and motivating others. 

Competent in the use of IT packages including Microsoft packages or equivalent, including good word processing skills

Good verbal and written communication skills, including the ability to negotiate and influence activity.

Ability to work within a team environment

Proven ability to work systematically and unsupervised on own initiative to tight deadlines and prioritise a demanding workload

Ability to research and analyse large volumes of information and prioritise as appropriate

The ability to deal tactfully and appropriately with people at all levels, exhibiting sound judgement and high degree of emotional intelligence

The ability to deal with all confidential matters with absolute discretion and integrity 

Special Conditions:

The ability and willingness to travel throughout the policing area.

There will be a requirement for the job holder to attend weekend and evening meetings.

To read more about the added benefits and rewards of working for West Mercia Police, please go to our website  

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. 

You will be required as part of West Mercia Police recruitment process to successfully complete vetting and credit checks.  

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours