Police Officer

Investigations Manager

£40,698 - £45,909

Investigations Manager

Hindlip, Worcestershire


Full Time

The closing date for this post is 12 noon on Monday 16th December 2019

Those currently eligible on the redeployment register will be given prior consideration

Interviews will be held W/C 6th January 2020 based at Hindlip, Worcestershire

The main purpose of the role is to manage the process of complaints and misconduct matters, ensuring they are dealt with proportionately, effectively and in a timely manner. In doing so to also ensure that all interested parties remain properly engaged and informed. To ensure local policing areas are supported and operate within the guidance of the Independent Office for Police Conduct (IOPC) complaint guidelines.

To oversee the Vetting department, and ensure compliance with the Vetting Code and Authorised Professional Practice (APP).

Main Responsibilities:

To lead in the efficient and effective management of allocated complaints and other investigations.

To secure and preserve best evidence through investigation and effective management of available resources; working to a proportionate investigation plan in order to seek the truth and to allow a considered decision to be taken regarding a measured disposal of the issues and individuals concerned.

Where appropriate to supervise the preparation and submission of evidential files for the Crown Prosecution Service or Misconduct Hearings/Meetings, observing the highest professional standards and operating within the guidelines set by the IOPC in relation to quality and timeliness.

To provide professional specialist advice and knowledge to management and colleagues within the organisation in relation to all aspects of criminal investigation and conduct issues.

To work with internal teams, other police forces, external agencies and the public in relation to the gathering of evidence, ensuring that all aspects of the investigation are taken into account.

To assist in the efficient management of allocated complaints and other investigations ensuring they are timely and proportionate.

To act as the Local Policing Area SPOC for all matters relating to PSD and ongoing investigations.

To oversee the Vetting department and ensure compliance with the Vetting Code of Practice and APP.

To provide assistance and guidance in decision making relating to Vetting checks.

To oversee the preparation of Vetting appeals for final decision by a Chief Officer.

To undertake other duties commensurate with the nature, level of responsibility and grading of this post.


To lead a team, managing their welfare and development and ensuring high levels of motivation.

To monitor and manage the performance of the team, identify and address issues and improve team/individual performance, ensuring adherence to professional standards.

To assess individual capabilities and development needs and agree appropriate development plans to enable high performance and potential progression.

To co-ordinate the work of the team, directing activities, monitoring progress and managing competing demands and priorities to ensure the best use of available resources.

To supervise and monitor the handling of information and record keeping, ensuring alignment with legislation, policies and guidance.

To monitor and report on team expenditure to ensure the efficient use of available budgets and maximise value for money.

To evaluate the effectiveness of existing processes and practices within own area of work in order to identify and implement opportunities for change and innovation and enable continuous improvement.


Sound knowledge of Misconduct/Performance Regulations for employees and Police Officers.

Extensive knowledge of the Police Complaints system and supporting legislation.

Knowledge of the Vetting Code and Approved Professional Practice.

Experience of managing people.

Experience of conducting and supervising investigations and associated file preparation.

Experience of Vetting procedures.

Analysing complex information and reaching sound, evidence based decisions.

Good report writing skills and the ability to present cases at hearing/ appeals.

Special Conditions:

On call rota

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

You will be required as part of West Mercia Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Remote Working.